Politique d’expédition
Shipping Policy
Welcome to Patatepositive.com, operated by Positive Evolution. We strive to deliver an excellent shopping experience, ensuring your orders are processed and delivered promptly. Below, we outline the details of our shipping process, timelines, and policies.
1. Order Processing
All orders are processed within 3 to 5 business days after payment verification.
Orders are not shipped or delivered on weekends or holidays.
In cases of high order volumes, processing times may be slightly extended. Should this occur, we will notify you promptly via email.
2. Shipping Times
Once your order has been processed, it will be shipped with an estimated delivery time of 10 to 15 business days, depending on your location and the efficiency of your local postal service.
Please note that delivery times are estimates and may vary due to factors such as customs delays, local postal service efficiency, and international shipping logistics. As our products are manufactured in China, shipping times may vary slightly depending on the destination country and local conditions.
3. Shipping Costs
Shipping fees will be calculated and displayed at checkout.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer and are not included in the product price or shipping cost.
4. Tracking Orders
Upon shipment, you will receive a confirmation email with a tracking number to monitor the progress of your delivery.
If you do not receive a tracking number or experience issues tracking your order, please contact our customer support team at templeboutique.contact@gmail.com.
5. Lost or Stolen Packages
Positive Evolution is not responsible for packages lost or stolen after delivery confirmation. However, we will do our best to assist you in investigating any issues.
6. Delays and Issues
Delays may occur during peak shopping seasons or due to factors outside our control, such as weather conditions or customs processing.
If your order is delayed beyond the expected delivery window, please contact us at templeboutique.contact@gmail.com, and we will assist you promptly.
7. International Shipping
We ship internationally. However, please be aware that delivery times and customs regulations may vary by country.
Customs clearance procedures can cause delays beyond our original delivery estimates. As our products are shipped from China, please keep in mind that customs and shipping procedures may cause additional processing times.
By placing an order with Positive Evolution, you acknowledge and accept our shipping policy terms. We are committed to ensuring that your experience with Patatepositive.com is positive and hassle-free.
If you have any questions regarding our shipping policy, please do not hesitate to reach out to us at templeboutique.contact@gmail.com.
Company Details:
POSITIVE EVOLUTION
ПОЗИТИВ ЕВОЛЮШЪН
Business Registration Number (UIC): 207993916
VAT: BG207993916